Privacy Policy

At Samsui Scale Co., we value the trust you place in us. Protecting your privacy and safeguarding your personal information is our top priority. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or interacting with our products and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, or other details provided when you contact us, place an order, or request a service.

  • Non-Personal Information: Browser type, device information, IP address, and usage data to improve website performance.

  • Transactional Data: Purchase history, payment details (processed securely through trusted third-party gateways), and service-related records.

2. How We Use Your Information

We use your information to:

  • Process orders and provide our weighing scale products and services.

  • Respond to inquiries, service requests, and provide customer support.

  • Improve our website, products, and user experience.

  • Send updates, offers, or promotional content (only if you consent).

  • Comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only with:

  • Trusted service providers (such as payment processors, courier partners, IT support).

  • Legal authorities if required by law, regulation, or legal process.

4. Data Security

We implement strict security measures to protect your data from unauthorized access, disclosure, or misuse. While we strive to safeguard your information, no electronic storage or transmission is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience.

  • Track website performance and visitor behavior.

  • Deliver personalized content or ads.

You can manage cookie preferences through your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business, legal, or regulatory requirements. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us:

Samsui Scale Co.
Email: samsuiscale@gmail.com 
Phone: 9822745703